Sales Policy – RaticHlnie

Effective Date: February 19, 2025

At RaticHlnie, we are committed to providing a seamless and transparent shopping experience. Our Sales Policy outlines the terms and conditions for purchasing products from RaticHlnie.com. By making a purchase on our website, you agree to comply with these terms. Please read the policy carefully before completing your order.

1. Product Availability & Pricing 📦

A. Product Availability

  • All products listed on RaticHlnie.com are subject to availability. While we make every effort to keep our inventory updated, certain products may be temporarily out of stock.
  • In the event that a product is unavailable after your order is placed, we will notify you immediately and offer a refund, replacement, or exchange.

B. Pricing

  • All prices are listed in USD (U.S. Dollars).
  • Prices on RaticHlnie.com are subject to change at any time without prior notice, but price changes will not affect existing orders.
  • Sales tax is added to orders based on your shipping address and applicable local tax laws.

2. Order Confirmation & Payment Methods 💳

A. Order Confirmation

  • When you place an order, you will receive an order confirmation email containing the details of your purchase. This email confirms that we have received your order but does not guarantee that your order has been processed or shipped.
  • RaticHlnie reserves the right to cancel or refuse any order at any time for reasons such as product availability, payment issues, or fraud prevention.

B. Payment Methods

We accept various payment methods for your convenience:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and other major cards.
  • PayPal: You can also complete your purchase securely using PayPal.
  • Other Methods: Depending on your region, additional payment options may be available. Payment options available at checkout will vary based on your location.

Payments are securely processed through SSL encryption technology to protect your information.

3. Shipping & Delivery 🚚

A. Shipping Methods

We offer a variety of shipping options depending on your location and order size:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-4 business days.
  • Priority Shipping: Typically delivered within 1-2 business days.

Shipping fees will be calculated at checkout based on the weight and destination of your order.

B. International Shipping

We offer international shipping to select countries. Customs duties, taxes, and import fees may apply for international orders. These additional charges are the responsibility of the customer and will be collected by the carrier at delivery.

4. Order Cancellations & Modifications ❌

A. Order Cancellations

  • Orders can be canceled within 24 hours of placing the order. If the order has already been processed or shipped, cancellation may not be possible.
  • If you need to cancel an order after this period, please refer to our Return & Refund Policy for instructions on returning the item.

B. Order Modifications

  • If you need to modify your order (e.g., update the shipping address, change the item), please contact us as soon as possible. Modifications may not be possible once the order is processed or shipped.

5. Returns & Refunds 🔄

A. Return Eligibility

We accept returns within 30 days of receiving your order, provided the item is in new, unused, and resalable condition. Please review our Return & Refund Policy for detailed instructions on how to return items.

B. Refund Process

Refunds will be issued to the original payment method once the return is processed. Refunds typically take 5-7 business days to reflect in your account, depending on the payment provider.

6. Sales Taxes & Duties 🧾

A. Sales Tax

  • Sales tax will be applied to your order based on the shipping address and local tax laws.

B. International Orders

  • Customs Duties & Taxes: For international orders, customs duties, taxes, and import fees are not included in the purchase price and are the responsibility of the customer. These fees will be collected by the carrier at the time of delivery.

7. Customer Support & Assistance 📞

If you have any questions or need assistance with your order, our customer service team is here to help:

📍 Address: 1833 Hinkle Deegan Lake Road, Syracuse, New York, United States
📞 Phone: 607-252-7173
📧 Email: info@ratichlnie.com
🌐 Website: https://ratichlnie.com

Thank you for choosing RaticHlnie! We are committed to providing you with high-quality products, exceptional service, and a seamless shopping experience.