Privacy Policy – Frosttmnie

Effective Date: January 4, 2025

At Frosttmnie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us in any other way. By using our website or services, you agree to the terms of this policy.

Information We Collect

We collect personal information when you interact with our website, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, payment information, etc.
  • Technical Data: Information about how you interact with our website, including IP addresses, browser type, device type, location data, and browsing activity.
  • Order Information: Products you purchase, payment details, shipping address, and order history.

We collect this information through various methods, such as when you create an account, place an order, or subscribe to our newsletter.

How We Use Your Information

We use the information we collect for several purposes, including:

  • To Process Orders: To complete your purchase, provide shipping information, and send order confirmations.
  • To Improve Customer Service: To provide better support and respond to your queries or requests.
  • To Personalize Your Experience: To tailor the content and products displayed to you based on your preferences.
  • To Communicate with You: To send you promotional materials, updates, and other communications related to your orders or inquiries. You can opt-out of marketing emails at any time.
  • For Security and Fraud Prevention: To ensure the security of your personal information and prevent fraudulent activities.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, analyze website traffic, and improve the performance of our site. By using our website, you consent to the use of cookies.

You can control cookie settings through your browser settings, but please note that disabling cookies may impact your experience on our website.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, secure servers, and access controls. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment Processors: To complete transactions and process payments securely.
  • Shipping Companies: To deliver your products.
  • Service Providers: For website hosting, customer support, and marketing services.

These third parties are obligated to keep your information confidential and use it only for the purposes outlined in this Privacy Policy.

We may also disclose your personal information if required by law or in response to valid legal requests, such as a court order or government inquiry.

Your Rights and Choices

You have the right to:

  • Access Your Information: You can request a copy of the personal information we have about you.
  • Update Your Information: You can update or correct your personal information by logging into your account or contacting us directly.
  • Delete Your Information: You can request to have your account and personal information deleted, subject to certain legal and contractual obligations.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of the email or contacting us directly.

To exercise these rights, please contact us at info@ratichlnie.com.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 13, we will delete it as soon as possible. If you believe we may have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Frosttmnie
1833 Hinkle Deegan Lake Road
Syracuse, New York, United States
Phone: 607-252-7173
Email: info@ratichlnie.com
Website: https://ratichlnie.com

Thank you for choosing Frosttmnie. We are committed to protecting your privacy and providing a secure shopping experience.