Payment Policy – Frosttmnie
Effective Date: January 4, 2025
At Frosttmnie, we strive to provide a seamless and secure shopping experience. Below is an outline of our payment policy to ensure clarity and transparency for all of our customers.
1. Accepted Payment Methods
We accept the following payment methods on our website:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Major debit cards (Visa, MasterCard, etc.)
- PayPal: Secure payment option through your PayPal account.
- Gift Cards: Frosttmnie-issued gift cards or other store-specific gift cards.
You can select the payment method of your choice during the checkout process. All payments are securely processed, and your sensitive financial data is protected.
2. Payment Authorization
By submitting an order on our website, you authorize Frosttmnie to charge your selected payment method for the total amount of your order. This includes:
- Product prices
- Applicable taxes
- Shipping fees
The payment will be processed immediately once you confirm your order. If any issue arises with your payment method or if the payment is not authorized, we will notify you promptly and work to resolve the issue.
3. Order Verification
Upon receipt of your payment, we will verify the transaction. In some cases, we may request additional information to verify the legitimacy of the order. This process ensures the security of your payment and helps prevent fraud.
4. Currency and Payment Processing Fees
All prices listed on the website are in U.S. Dollars (USD) unless otherwise stated. If you are making an international purchase, please note that the final charge may include additional processing fees or currency conversion charges, which are levied by your payment provider.
Frosttmnie is not responsible for these fees, and they are outside of the control of our company. If you have any questions regarding these fees, please contact your payment provider.
5. Billing Information
To ensure smooth processing, you must provide accurate billing information, including the name, address, and contact information associated with your payment method. This information is critical to avoid delays in order processing and to help prevent unauthorized transactions.
If your billing address does not match the one on file with your payment provider, your order may be delayed or canceled.
6. Payment Security
We prioritize the safety and security of your financial information. All transactions on our website are processed through secure payment gateways that use encryption technology to safeguard your data. Frosttmnie complies with industry standards to ensure that all sensitive information is protected.
Our website employs SSL encryption (Secure Socket Layer) to protect data transmitted between our site and your browser, ensuring that your personal and payment details remain confidential.
7. Failed Transactions
If a payment fails for any reason (e.g., insufficient funds, expired card, or incorrect payment details), you will be notified and asked to update your payment method. Failure to resolve payment issues within a reasonable time may result in order cancellation or delays.
8. Refunds
If a refund is requested, the amount will be credited back to the same payment method used during the original transaction. Please refer to our Refund and Returns Policy for detailed instructions on initiating a return or requesting a refund.
9. Fraud Prevention
Frosttmnie takes fraud prevention seriously. We have implemented measures to detect and prevent fraudulent transactions. If we suspect that a transaction may be fraudulent, we may request additional verification or take steps to cancel the order and refund the payment.
10. Changes to Payment Methods
We reserve the right to change the available payment methods at any time. Any such changes will be communicated via our website, and you will be required to agree to the updated terms at the time of checkout.
Contact Us:
If you have any questions or concerns regarding our payment policy, please do not hesitate to contact us.
- Email: info@frosttmnie.com
- Phone: 607-252-7173
- Website: https://ratichlnie.com
Thank you for choosing Frosttmnie! We are committed to providing a smooth and secure shopping experience for all of our customers.